Privacy Policy
Introduction
Galaxy Trips (“we,” “us,” or “our”), operating as the trading name of Flycations Ltd, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile applications, or engage with our services. By accessing or using our services, you agree to the terms of this Privacy Policy and our Terms and Conditions.
1. Information We Collect
Personal Information: We may collect personal details that can identify you, including but not limited to:
- Full name
- Postal address
- Telephone number
- Email address
- Payment information (e.g., credit or debit card details)
- Passport number
- Social media account details
- Travel preferences and dietary requirements
Non-Personal Information: We may gather non-identifiable information such as browser type, device information, and usage data to improve our services.
2. How We Collect Information
- Directly from You: When you make a booking, subscribe to our newsletters, or contact our customer service.
- Automatically: Through cookies and similar technologies when you interact with our website or mobile applications.
- From Third Parties: Including social media platforms and other partners, as permitted by applicable law.
3. Use of Your Information
We use your information to:
- Process and manage your bookings and payments.
- Communicate with you regarding your travel arrangements.
- Send promotional materials and offers, with your consent.
- Personalize your experience on our platforms.
- Conduct data analysis to improve our services.
- Comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist in booking and travel arrangements.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
6. Your Choices and Rights
- Opt-Out: You can unsubscribe from marketing communications at any time.
- Access and Correction: You have the right to access and correct your personal information.
- Data Deletion: You may request the deletion of your personal data, subject to legal obligations.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more details, please refer to our Cookie Policy.
8. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Flycations Ltd
167-169 Great Portland Street
5th Floor
London W1W 5PF
United Kingdom
Phone: 0800 368 9889
Note: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. It is recommended to consult with a legal professional to ensure compliance with applicable laws and regulations.